Contact Info

Crumbtrail

ActiveXperts.com » Support » Serial Port Component » KB Article

Knowledge Base FAQ Items

 

Browse "Monitoring SSH" Questions:
Q7060030: I want to use Private Key File authentication. What private key file file format is supported by ActiveXperts?
The Private Key File should be PuTTY compatible. PuTTY is a free and open-source terminal emulator, and very popular under Windows. This means that your Linux private key file should be converted to a PuTTY compatible format using the PuttyGen.exe utility. Download PuttyGen.exe from the PuTTY web site. After conversion, you can use it in ActiveXperts. Click here for more information.
Network Monitor > Monitoring SSH

Q7060020: Is OpenSSL used in the SSH implementation of ActiveXperts Network Monitor?
No. ActiveXperts Network Monitor has its own implementation of all cryptographic functions. The OpenSSL open-source implementation is not used.
Network Monitor > Monitoring SSH

Q7060050: When I run an Ssh check, I get an error saying: 'ERROR 22473: Unable to instantiate Ssh provider DLL" . What's wrong?
The Microsoft C and C++ (MSVC) Runtime Libraries are missing on your Windows operating system. These libraries are required by the following ActiveXperts Network Monitor checks: SshScpSFtp The above checks are built by using Microsoft C and C++ tools. Solution Please download the Microsoft Visual C++ Redistributable package from the Microsoft site, and run the setup. Please visit the Microsoft Visual C++ Redistributable downloads page and download/install the latest supported x64/x86 v...
Network Monitor > Monitoring SSH

Q7060010: Why are remote sessions not closed ?
This can happen when the command started is a background process which keeps current stdout or stderr open. The solution is to redirect stdout and stderr. Click here for more information. The other possibility is that you are running a version of OpenSSH which is older than 4.9. These versions contain a bug which causes it to never close sessions for root users. More information in the release notes for version 4.9 under (bz#926).
Network Monitor > Monitoring SSH

ActiveXperts Error Codes

Click here to view the full list of ActiveXperts error codes

Contact Support

To contact the ActiveXperts Help Desk, click here.